ASYA TERMS AND CONDITIONS
These terms apply to users of our Instagram Page @asya.nostalgia and our website www.asyanostalgia.com . They will be valid for all your future transactions with ASYA and visits @asya.nostalgia or www.asyanostalgia.com . These conditions apply to sales of actiwear or other products by @asya.nostalgia to private individuals. These Instagram Page/Account and website are directed exclusively to private individuals. The conditions of sales mentioned hereafter concern only asya.nostalgia and are not related to any other conditions which are applied in stores. ASYA reserves the right to revise these terms and conditions.
We do not guarantee that all the items available at asya.nostalgia and its catalog are in stock at the time of your order. In case we are out of stock of any items in your order we will contact you by phone or by e-mail. ASYA cannot warrant that the contents of @asya.nostalgia and www.asyanostalgia.com are at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. ASYA may at any time change the content of the page/website and the items available in the product range. Though ASYA strives to always display the correct texts, images and pricing in the Instagram Page or Website, errors may occur.
If you have been charged the wrong amount, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled. ASYA cannot be held responsible for any damage caused from using Instagram Page or not being able to use it. ASYA cannot guarantee a problem-free, uninterrupted and secure access to the Instagram platform or website.
Delivery Zones
ASYA ships to the following countries:
Indonesia
Delivery Cost and Time
Cost of the delivery is on the client and will depend on your location. We will send you the amount of the shipment once the order is placed.
Time of delivery depends on your location.
For a list of stockists or wholesale information get in touch at ciaoasya@gmail.com.
Delivery Times
We operate during business days. Orders are shipped from 1 to 5 working days following the day the order was placed. Depending on your address of residence delivery could take from 2 to 6 days. Next Day delivery: Please contact us at ciaoasya@gmail.com to enquire about next day delivery and we will do what we can to deliver your shipment on time. If you have any question about your order, contact our customer care ciaoasya@gmail.com.
Disclaimer
Copyright (including without limitation, the trademarks of ASYA, logos, graphics, text, photos, designs, icons, images data and software) provided in our Instagram Page @asya.nostalgia and on our website www.asyanostalgia.com are owned by or licensed ASYA and its affiliates. ASYA may in the Terms and Conditions be referred to as ‘us’ or ‘we’. You are authorised to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from ASYA. You may not modify the material in any way, without the prior written permission from ASYA. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at ciaoasya@gmail.com.
Links
@asya.nostalgia and www.asyanostalgia.com may contain links to other websites or Instagram Accounts/Pages beyond our control. We cannot be held responsible for the content or privacy policies of such sites.
Payment And Prices
We accept payments by Bank Transfer or PayPal. For payment by bank transfer, we required a transfer in Full Amount and your order will be placed and delivered once the money will be visible on our bank account. All prices include Indonesian Taxes. Shipping costs may be added to your order. Please view Shipping above for shipping charges. Orders to countries outside Indonesia may be subject to import duties and/or taxes, which are levied once your package reaches your country. ASYA ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect duties and/or taxes on orders to countries outside Indonesia and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.
Exchanges And Returns
If for any reason you are not satisfied with your purchase, you have 5 days from the date of delivery to make a return. Please assure that the items are unworn and new, with all original tags attached. Returns that do not meet our policy will not be accepted and will be returned to the client at their cost. Please send an email to ciaoasya@gmail.com indicating your order number, the item(s) you wish to send back and whether you would like to return or exchange your purchase. Our e-commerce team will assess your request, and provide further instructions for return as soon as possible. The customer will be responsible for paying their ownshipping costs for returning or exchanging an item. Shipping costs are non-refundable. If outside of Indonesia please do not declare your item’s purchase value but label it as a return with no commercial value. Please also note that we advise returning your item to us using a traceable method, as ASYA cannot accept responsibility for any lost items. We do not accept, nor do we cover, VAT or customs charges on your return, which will cause a re-direction of the return package to the sender. Unfortunately, the cost associated with returning the item is the customer’s responsibility.
Contact ciaoasya@gmail.com for further information. Faulty items will be replaced by the same type of product, subject to availability. ASYA is not responsible for loss, damages or delays after shipping your order.
All ASYA items must be tried on over underwear.